The frequently asked questions are grouped into the following five sections. If you have further questions, you're welcome to contact us.

Outsourcing

Why is managed service important?
Managed services allow for outsourcing advantages which are avoidance of capital investment, reduces/ contain operational costs and adaptation to new technological advances. With outsourcing customers can concentrate on using the application and not maintaining them. Furthermore, with EBN as a technology solution provider, technology obsolescence issues will be managed through seamless upgrading, ease of hardware and system maintenance.


Why would I need broadband or a WAN solution?
Due to the changing paradigms in today's business models, more and more businesses are faced with the growing challenges and potential of fast and efficient data transfers and interaction.


Yes, I am aware of the changing business models, but how does Cordoda facilitate these changes with my business?
EBN has the capacity to deliver last mile connections (from our nearest point of presence to clients) of line speeds ranging from 64 kbps to 34MB. Within EBN's core network is a capacity in multiples of E1(2MB) to E3(34MB). Having this high speed capacity allows clients to run multimedia applications and broadband intensive applications, enabling e-commerce activities to initiate seamlessly.


Do I have to change my current systems and applications?
No, the robust nature of EBN will allow us to integrate your existing systems and ride on EBN's other offerings, depending on your requirements.


Is EBN's network scalable?
Yes it is highly scalable, and furthermore it is downward compatible to allow clients to migrate their older platforms to newer platforms via EBN's network services.


Cordoda's proposition is impressive, but do I have to expand my IT staff and incur more expense and headache?
No, what Cordoda proposes is that you expand on a network that is fully managed by EBN and the initial cost of investing is only based on your network usage, and not the infrastructure. EBN is designed to allow you to focus on your business logic, not the business technology. You will utilise the interaction and flexibility of the network through our layered approach.