Cordoda raises competitive edge of Triumphal Associates through EBN Managed Network Services
Cordoda
Internal -17/10/01
Cordoda Corporation Sdn Bhd, Malaysia’s new class network service provider, today announced that Triumphal Associates Bhd has selected Cordoda to centralise its operations line, enabling the company to deliver superior customer service and enhance operational efficiencies.
Kuala Lumpur, Malaysia, 17 October 2001 – Cordoda Corporation Sdn Bhd, Malaysia’s new class network service provider, today announced that Triumphal Associates Bhd has selected Cordoda to centralise its operations line, enabling the company to deliver superior customer service and enhance operational efficiencies. Leveraging on Cordoda’s ability to offer customised connectivity options and deliver cost-effective, strategic solutions, Triumphal sought consulting and implementation support to raise its competitive edge in the current economic environment.
“Triumphal’s association with Cordoda is a firm endorsement of our business model, management team, technology, expertise and services. Cordoda is pleased to support Triumphal, with technology, infrastructure and technical services, to establish it as a leading player in its field”, said Shane Hodge, chief operating officer of Cordoda Sdn Bhd. Listed in the Kuala Lumpur Stock Exchange, Triumphal Association is a major distributor of spare parts and related components for heavy equipment.
The company provides servicing, maintenance and reconditioning support across the nation. One of the biggest challenges faced by Triumphal was to enable the connectivity of their 7 operations situated in both East and West Malaysia. The organisation’s real-time accounting and inventory system demanded a stable, reliable and robust platform that will minimise downtime. Cordoda also enabled integration between the connecting devices with the LAN system driven by IBM AS/400 platform and ensuring highest data availability via its managed ISDN system. With the Internet’s penetration and ability to reach out to wider markets, Triumphal required the expertise and experience of a proven network service provider to assist its migration onto the e-business platform.
“With several operations throughout Malaysia, we saw the need for a centralised solution to ensure business efficiency. Cordoda offered us the option of streamlining our info-communications and infrastructure, through the Enterprise Broadband Network (EBN) solution. This has enabled us track all business functions, especially in the area of accounting, and reduce cost of telecommunications and downtime. This, of course, translates into better services for our customers and a more healthy bottom-line,” said Toh Chee Yong, Operation Manager of Triumphal Associates.
According to Toh, Cordoda’s value added services is the key differentiator compared to other service providers. Apart from offering the infrastructure and operational capabilities, Cordoda offered 24x7 maintenance and technical support, management of network, implementation of private networks and the ability to monitor utilisation of the network through monthly or weekly-generated reports. Immediate e-business capability, employing leading edge technology and access to professional expertise and consulting, at a competitive cost, is a very compelling business proposition from Cordoda.
He continued, “Cordoda has provided us with excellent support and customised solutions for our organisation. With our network services outsourced to Cordoda, we can concentrate on our core competencies and have managed to control our telecommunication and operational costs. Choosing Cordoda has proven to be a sound business decision”. The EBN solution is expected to help Triumphal realise a significant annual cost saving between 10 to 15 percent.
Hodge added, “we always seek to understand the business issues of our customers before offering a customised strategy and solution to maximise results and benefits. As a business partner, Cordoda’s main objective is to help customers realise business and operational benefits, and to meet their expectations, through our value-added consulting and services. I am proud to share that our EBN solution has met the demands of Triumphal Associates and our goal right now is to exceed it”.
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